Refund policy
Refund & Replacement Policy
At VoltKarty, we strive to ensure customer satisfaction with every purchase.
Replacement Policy
We offer replacement for products that are:
• Damaged during delivery
• Defective or not working properly
• Incorrect item received
To request a replacement, please contact us within 48 hours of delivery with product images or videos as proof.
Refund Policy
Refunds are processed only in the following cases:
• Product is out of stock after order placement
• Replacement is not available
• Order is cancelled before shipping
Refunds will be processed to the original payment method within 5–7 business days.
Non-Returnable Items
• Used products
• Products without original packaging
• Items damaged due to misuse
Cancellation Policy
Orders can be cancelled before dispatch only. Once shipped, cancellation is not possible.
For any queries, contact us at:
📧 support@voltkarty.com